A chatbot for food delivery

We used six features:

1. Menu

You can check out the assortment and prices of all the items on your menu and then place your order.

2. personal cabinet

Will allow the customer to fill out their card and check the discount available to them

3. Delivery

Пользователь делает заказ на нужный ему адрес

4. Online payment

Payment for the order by card immediately after it is made

5. Loyalty program

The most powerful tool for customer retention. Give the user bonus points after every purchase

6. Communication with the administrator

When you click the "Contact Operator" button, the dialog goes to a live person

A review of the bot's circuitry:


View PDF diagram

Employee bot capabilities:

1. Collecting feedback

Performs feedback collection the day after the reservation or booking date

2. Notifications and mailings

This is a personal cabinet through which you can add a new newsletter. The module allows you to send text, links and media files that will be sent to the client's cell phone

3. Catalog of goods / services

This is a personal account where you will be able to upload your products/services or add them manually

4. Working with delivery

Review and assign orders to couriers