A chatbot for food delivery

We used six features:

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1. Menu

You can check out the assortment and prices of all the items on your menu and then place your order.

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2. personal cabinet

Will allow the customer to fill out their card and check the discount available to them

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3. Delivery

Пользователь делает заказ на нужный ему адрес

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4. Online payment

Payment for the order by card immediately after it is made

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5. Loyalty program

The most powerful tool for customer retention. Give the user bonus points after every purchase

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6. Communication with the administrator

When you click the "Contact Operator" button, the dialog goes to a live person

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A review of the bot's circuitry:

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View PDF diagram

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Employee bot capabilities:

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1. Collecting feedback

Performs feedback collection the day after the reservation or booking date

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2. Notifications and mailings

This is a personal cabinet through which you can add a new newsletter. The module allows you to send text, links and media files that will be sent to the client's cell phone

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3. Catalog of goods / services

This is a personal account where you will be able to upload your products/services or add them manually

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4. Working with delivery

Review and assign orders to couriers