CHATBULLET - CHAT BOT CASE
Chat bot for internet provider
Reducing the load on technical support and subscriber department allows you to perform account diagnostics, check your balance and recharge your account.
Features of the bot for the subscriber
  • Authorization
    Logging in to single and multiple accounts
  • Replenishment and balance
    Balance check and top-up, debt notifications
  • Service management
    Change of tariff plans and other services
  • Chat support
    Application and web version for technical support operators and subscription department designed to work with a large number of requests
  • Invoices and certificates
    Generation of invoices and certificates for non-cash subscribers in digital form
  • Communication diagnostics
    Fast and automated diagnostics from the provider side : balance, package, ip, equipment, loss check
  • Notifications and mailings
    This is a personal cabinet through which you can add a new newsletter.
    The module allows you to send text, links and media files that will be sent to the client's cell phone
  • API integrations
    Integration with any third-party services
    Integration with accounting systems 1C, CRM, ERP
    Customization of automatic scripts for your tasks
  • Loyalty program
    Ability to integrate your existing loyalty program into messengers
  • Data exchange using HTTP, Webhook
    Ability to get any data you need from your API and convert them into variables for further work. You can also specify a server to receive Webhooks about events coming directly to the chatbot
Overview of the bot's operation and schematic
Bot features for employees
  • Authorization
    Logging in to single and multiple accounts
  • Work with requests
    -Organization of applications for connection, repair
    -Distribution of current requests to employees
    -Review of their requests for fulfillment
  • Service management
    Change of tariff plans and other services
  • Chat app
    Application and web version for technical support operators and subscription department designed to work with a large number of requests
  • API integrations
    Integration with any third-party services
    Integration with accounting systems 1C, CRM, ERP
    Customization of automatic scripts for your tasks
  • Data exchange using HTTP, Webhook
    Ability to get any data you need from your API and convert them into variables for further work. You can also specify a server to receive Webhooks about events coming directly to the chatbot
  • Geolocation
    Employee location tracking
Chat center for operators
Application and web version for technical support operators and subscription department designed to work with a large number of requests
Widget for the site
Easy transition to messengers
Allow your sales team, always be in touch with your customer and text them anytime they want

- Messengers
- Online chat
- Callback
Possible integrations
We understand systems
Leave a request
We will advise you on all questions
phone: +380 73 377 88 70
e-mail: [email protected]

Ukraine, Odessa
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