CHATBULLET - CHAT BOT CASE
Chat bot for restaurant
The bot can tell about your restaurant, show photos of the place, accept feedback from grateful customers, and book a free table for the selected time and number of persons.
Bot capabilities for the client
  • Reservations
    Now you can book a table for any free time without the participation of the establishment's staff
  • Collecting feedback
    Performs feedback collection the day after the reservation or booking date
  • Restaurant menu
    You can check out the assortment and prices of all the dishes on your menu and then place your order.
  • Personal cabinet
    Will allow the customer to fill out their card and check the discount available to them
  • Delivery
    The ability to direct the user to a food ordering page and then inform them of the order within messenger
  • Calling staff
    The customer only needs to press a couple of buttons to select a reason and summon a waiter or administrator to his table
  • Notifications and mailings
    This is a personal cabinet through which you can add a new newsletter.
    The module allows you to send text, links and media files that will be sent to the client's cell phone
  • Catalog of goods / services
    This is a personal cabinet where you can upload your goods/services or add them manually. The client can view products in lists or each product separately, switching between them
  • Order basket
    This is a personal cabinet in which it will be possible to see a table with all orders and information about the client. In the messenger the client can put several goods or services in the cart, select their quantity, and then make an order
  • Communication with the administrator
    When you click the "Contact Operator" button, the dialog goes to a live person
  • Loyalty program
    Ability to integrate your existing loyalty program into messengers and display accumulated bonuses to the client in his personal cabinet
  • Working with geolocation
    Ability to show the user the nearest locations from the list you can create in the bot control panel.
Overview of the bot's operation and schematic
Bot features for employees
  • Waiter calls
    All staff call requests are displayed in the general list and in priority order
  • Working with geolocation
    Ability to view the location of all couriers
  • Working with delivery
    Review and assign orders to couriers
Chat center for administrator
The app and web version for restaurant administrators will help solve customer problems in real time
Здравствуйте, в мой заказ
забыли положить ещё два
набора для еды
День добрый, весь наш заказ привезли холодным. Ждали 3 часа
Доставили очень быстро, а ещё и очень вкусно. Спасибо!
Привет, можно ли постоянному клиенту получить у вас скидку?
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Easy transition to messengers
Always stay in touch with your customer and text them anytime

- Messengers
- Online chat
- Callback
Possible integrations
We understand systems
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We will advise you on all questions
phone: +380 73 377 88 70
e-mail: [email protected]

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