Chatbot for auto parts sales is a convenient tool that allows customers to quickly find the needed part and place an order without calls and waiting.
Main Features
1. Parts Search
- Search by manufacturer's article number
- Selection by car make and model
- Search for analogues and substitutes
- Parts compatibility check
2. Product Catalog
- Detailed photos of parts
- Technical specifications
- Original or analogue
- Country of manufacture
- Warranty
3. Availability and Price Check
- Current stock levels
- Price with discounts
- Waiting time if out of stock
- Alternative options
4. Order Processing
- Add to cart
- Delivery method selection
- Delivery cost calculation
- Online payment or cash on delivery
Business Benefits
Service Speed
- Customer finds part in one minute
- No need to wait for manager's response
- Instant availability information
Selection Accuracy
- Eliminated selection errors
- Database of verified articles
- Automatic compatibility check
Sales Increase
- 24/7 operation without holidays
- Fast order processing
- Related products suggestions
- Customer purchase history
Integrations
- Parts database
- Warehouse management systems
- CRM for customer management
- Delivery services (Nova Poshta, etc.)
- Payment systems
Additional Features
- Order tracking
- Selection consultations
- Loyalty program
- Product arrival notifications
- Promotions and news mailings
Auto parts sales automation through chatbot allows serving more customers with lower staff costs.